Consumer Cellular is a mobile virtual network operator (MVNO) that provides wireless service in the United States. It is a subsidiary of Tracfone Wireless, which is itself a subsidiary of América Móvil. Consumer Cellular is known for its affordable plans and its focus on customer service.
The company was founded in 1995 by John Marick and Greg Marick. The two brothers were frustrated with the high cost of wireless service and the poor customer service they received from traditional carriers. They decided to start their own company that would offer affordable plans and excellent customer service.
Consumer Cellular quickly gained a following among budget-minded consumers. The company's plans are typically less expensive than those offered by traditional carriers, and its customer service is highly rated.
Who Owns Consumer Cellular
Here are five important points about who owns Consumer Cellular:
- Founded in 1995
- Subsidiary of Tracfone Wireless
- Part of América Móvil
- Budget-friendly plans
- Excellent customer service
Consumer Cellular is a reliable and affordable option for wireless service in the United States.
Founded in 1995
Consumer Cellular was founded in 1995 by brothers John Marick and Greg Marick. The two were frustrated with the high cost of wireless service and the poor customer service they received from traditional carriers. They decided to start their own company that would offer affordable plans and excellent customer service.
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Frustrated with high costs
The Marick brothers were not alone in their frustration with the high cost of wireless service. In the early 1990s, the average monthly cost of a wireless plan was over $100. This was a significant expense for many people, especially those on a budget.
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Poor customer service
The Marick brothers were also frustrated with the poor customer service they received from traditional carriers. They often had to wait on hold for long periods of time and were often given inaccurate or unhelpful information. They knew that they could do better.
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Affordable plans
Consumer Cellular was founded on the principle of providing affordable wireless service. The company's plans are typically less expensive than those offered by traditional carriers. This is because Consumer Cellular is an MVNO, which means that it does not own its own network infrastructure. Instead, it leases network capacity from other carriers, such as AT&T and T-Mobile.
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Excellent customer service
Consumer Cellular is also known for its excellent customer service. The company has a team of knowledgeable and friendly customer service representatives who are available 24/7. Consumer Cellular also offers a variety of self-service tools that make it easy for customers to manage their accounts and troubleshoot problems.
Consumer Cellular has been a pioneer in the MVNO industry. The company has been providing affordable and reliable wireless service for over 25 years. Consumer Cellular is a great option for budget-minded consumers who are looking for excellent customer service.
Subsidiary of Tracfone Wireless
Consumer Cellular is a subsidiary of Tracfone Wireless, which is itself a subsidiary of América Móvil. América Móvil is a Mexican telecommunications company that is one of the largest wireless carriers in the world. Tracfone Wireless is a leading provider of prepaid wireless service in the United States.
Consumer Cellular benefits from being a subsidiary of Tracfone Wireless in a number of ways. First, it has access to Tracfone's extensive network of retail stores and distribution channels. This makes it easy for customers to purchase Consumer Cellular phones and service plans.
Second, Consumer Cellular can leverage Tracfone's economies of scale to offer lower prices to its customers. Tracfone is able to purchase phones and service plans in bulk, which allows it to pass on the savings to its customers.
Third, Consumer Cellular has access to Tracfone's customer service resources. Tracfone has a team of experienced customer service representatives who are available to help Consumer Cellular customers with any questions or problems they may have.
Overall, being a subsidiary of Tracfone Wireless has a number of advantages for Consumer Cellular. It allows Consumer Cellular to offer affordable plans, excellent customer service, and a wide range of phones and service plans.
Consumer Cellular is a reliable and affordable option for wireless service in the United States. The company's plans are typically less expensive than those offered by traditional carriers, and its customer service is highly rated. Consumer Cellular is a great option for budget-minded consumers who are looking for excellent customer service.
Part of América Móvil
América Móvil is a Mexican telecommunications company that is one of the largest wireless carriers in the world. The company was founded in 1981 by Carlos Slim Helú, who is one of the richest men in the world. América Móvil operates in a number of countries in Latin America, the United States, and Europe.
América Móvil acquired Tracfone Wireless in 2012. This gave América Móvil a foothold in the US wireless market, which is the second largest wireless market in the world. Consumer Cellular is a subsidiary of Tracfone Wireless, which means that it is also part of América Móvil.
Being part of América Móvil has a number of advantages for Consumer Cellular. First, it gives Consumer Cellular access to América Móvil's extensive network of resources, including its financial resources, its technical expertise, and its customer service infrastructure.
Second, being part of América Móvil allows Consumer Cellular to leverage América Móvil's economies of scale. This means that Consumer Cellular can purchase phones and service plans in bulk, which allows it to pass on the savings to its customers.
Overall, being part of América Móvil has a number of advantages for Consumer Cellular. It allows Consumer Cellular to offer affordable plans, excellent customer service, and a wide range of phones and service plans.
Consumer Cellular is a reliable and affordable option for wireless service in the United States. The company's plans are typically less expensive than those offered by traditional carriers, and its customer service is highly rated. Consumer Cellular is a great option for budget-minded consumers who are looking for excellent customer service.
Budget-friendly plans
Consumer Cellular is known for its budget-friendly plans. The company's plans are typically less expensive than those offered by traditional carriers. This is because Consumer Cellular is an MVNO, which means that it does not own its own network infrastructure. Instead, it leases network capacity from other carriers, such as AT&T and T-Mobile. This allows Consumer Cellular to offer lower prices to its customers.
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No contracts
Consumer Cellular does not require customers to sign contracts. This means that customers can cancel their service at any time without having to pay a cancellation fee. This is a great option for people who want the flexibility to change their wireless carrier without being penalized.
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Low monthly rates
Consumer Cellular's monthly rates are typically lower than those offered by traditional carriers. This is because Consumer Cellular does not have the same overhead costs as traditional carriers. Consumer Cellular also offers a variety of discounts, such as discounts for seniors, veterans, and families.
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No hidden fees
Consumer Cellular does not charge any hidden fees. The price that you see is the price that you pay. This is not always the case with traditional carriers, which often charge hidden fees for things like activation, early termination, and roaming.
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Affordable phones
Consumer Cellular offers a variety of affordable phones, including both new and used phones. This makes it easy for customers to find a phone that fits their budget.
Consumer Cellular is a great option for budget-minded consumers who are looking for affordable wireless service. The company's plans are typically less expensive than those offered by traditional carriers, and there are no contracts or hidden fees. Consumer Cellular also offers a variety of affordable phones.
Excellent customer service
Consumer Cellular is known for its excellent customer service. The company has a team of knowledgeable and friendly customer service representatives who are available 24/7 to help customers with any questions or problems they may have.
Consumer Cellular offers a variety of ways for customers to get help. Customers can call the company's customer service number, chat with a customer service representative online, or email the company. Consumer Cellular also has a comprehensive online help center where customers can find answers to frequently asked questions and troubleshoot common problems.
Consumer Cellular's customer service representatives are highly trained and experienced. They are able to help customers with a wide range of issues, including choosing the right plan, setting up a new phone, and troubleshooting technical problems.
Consumer Cellular is committed to providing its customers with the best possible customer service experience. The company regularly surveys its customers to get feedback on its customer service. Consumer Cellular also uses mystery shoppers to evaluate the quality of its customer service.
Consumer Cellular's excellent customer service is one of the things that sets it apart from other wireless carriers. Customers can be confident that they will be treated well by Consumer Cellular's customer service representatives.
FAQ
Here are some frequently asked questions about Consumer Cellular:
Question 1: Who owns Consumer Cellular?
Answer 1: Consumer Cellular is a subsidiary of Tracfone Wireless, which is itself a subsidiary of América Móvil.
Question 2: Is Consumer Cellular a good company?
Answer 2: Yes, Consumer Cellular is a good company. The company offers affordable plans, excellent customer service, and a wide range of phones and service plans.
Question 3: Is Consumer Cellular cheaper than other carriers?
Answer 3: Yes, Consumer Cellular is typically cheaper than other carriers. This is because Consumer Cellular is an MVNO, which means that it does not own its own network infrastructure. Instead, it leases network capacity from other carriers, such as AT&T and T-Mobile.
Question 4: Does Consumer Cellular have good customer service?
Answer 4: Yes, Consumer Cellular has excellent customer service. The company has a team of knowledgeable and friendly customer service representatives who are available 24/7 to help customers with any questions or problems they may have.
Question 5: What kind of phones does Consumer Cellular offer?
Answer 5: Consumer Cellular offers a variety of phones, including both new and used phones. The company offers a wide range of phones to choose from, including phones from popular brands like Apple, Samsung, and Google.
Question 6: Can I bring my own phone to Consumer Cellular?
Answer 6: Yes, you can bring your own phone to Consumer Cellular. However, your phone must be compatible with Consumer Cellular's network. You can check to see if your phone is compatible on Consumer Cellular's website.
Question 7: Does Consumer Cellular offer family plans?
Answer 7: Yes, Consumer Cellular offers family plans. Family plans allow you to save money on your monthly bill by bundling your lines together.
Question 8: Does Consumer Cellular offer international calling?
Answer 8: Yes, Consumer Cellular offers international calling. However, international calling rates vary depending on the country you are calling. You can find more information about Consumer Cellular's international calling rates on the company's website.
Question 9: How do I contact Consumer Cellular's customer service?
Answer 9: You can contact Consumer Cellular's customer service by calling the company's customer service number, chatting with a customer service representative online, or emailing the company. You can also find answers to frequently asked questions on Consumer Cellular's website.
Question 10: Where can I learn more about Consumer Cellular?
Answer 10: You can learn more about Consumer Cellular by visiting the company's website or by calling the company's customer service number.
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These are just a few of the frequently asked questions about Consumer Cellular. If you have any other questions, please visit Consumer Cellular's website or call the company's customer service number.
If you are considering switching to Consumer Cellular, there are a few things you can do to make the process easier.
Tips
Here are a few tips for switching to Consumer Cellular:
Tip 1: Check your coverage
Before you switch to Consumer Cellular, you should check to make sure that you have good coverage in your area. You can do this by using Consumer Cellular's coverage map. Simply enter your address or zip code to see if you have good coverage.
Tip 2: Choose the right plan
Consumer Cellular offers a variety of plans to choose from. You should choose a plan that fits your needs and budget. If you are not sure which plan is right for you, you can call Consumer Cellular's customer service number and speak to a representative.
Tip 3: Bring your own phone
If you have a phone that you like, you can bring it with you to Consumer Cellular. However, your phone must be compatible with Consumer Cellular's network. You can check to see if your phone is compatible on Consumer Cellular's website.
Tip 4: Take advantage of Consumer Cellular's promotions
Consumer Cellular often offers promotions, such as discounts on phones and service plans. Be sure to check Consumer Cellular's website or call the company's customer service number to see what promotions are currently available.
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Following these tips can help you make the switch to Consumer Cellular easier. If you have any other questions, please visit Consumer Cellular's website or call the company's customer service number.
Consumer Cellular is a great option for budget-minded consumers who are looking for affordable wireless service. The company's plans are typically less expensive than those offered by traditional carriers, and its customer service is highly rated. If you are considering switching to Consumer Cellular, I encourage you to do your research and see if the company is a good fit for you.
Conclusion
Consumer Cellular is a subsidiary of Tracfone Wireless, which is itself a subsidiary of América Móvil. The company is known for its affordable plans, excellent customer service, and wide range of phones and service plans.
Consumer Cellular is a great option for budget-minded consumers who are looking for affordable wireless service. The company's plans are typically less expensive than those offered by traditional carriers, and its customer service is highly rated.
If you are considering switching to Consumer Cellular, I encourage you to do your research and see if the company is a good fit for you. You can check Consumer Cellular's coverage map to see if you have good coverage in your area. You can also call Consumer Cellular's customer service number to speak to a representative and get help choosing the right plan for your needs.
Closing Message
Consumer Cellular is a reliable and affordable option for wireless service. With its budget-friendly plans, excellent customer service, and wide range of phones and service plans, Consumer Cellular is a great choice for value-conscious consumers.